- General Provisions
CanadaProcess (canadaprocess.org) commits itself to adherence to the principles of the GDPR in regards to protecting your data under our storage.
CanadaProcess has the right to make changes to this Privacy Policy. This right shall not be limited and shall be at the company’s sole discretion. When this Privacy Policy is updated, CanadaProcess will post any updated Privacy Policy on this website. All updates made to this Privacy Policy will become effective on the date that they are posted by our company. When any changes are made that are related to our company’s use of your personal information, CanadaProcess will seek to ensure they are in accordance with the requirements of the relevant laws.
We encourage you to periodically review this statement as it may change from time to time at our sole discretion.
Questions concerning your personal information should be directed to our Privacy Officer by email at canadaprocess.org
2. Principles
You have independently decided to submit your personal information to CanadaProcess through its website, and you declare and obligate to the following:
All of the personal information that you have to provide to CanadaProcess is accurate, complete, and correct.
You understand that the personal information that you provide to CanadaProcess will be retained in the company’s data storage, for the purpose that the company will utilize that personal information and transfer it to third parties that cooperate with CanadaProcess or act on its behalf, in accordance with the conditions of this Privacy Policy.
- Minors
There is a requirement for you to be at least 18 years of age to ensure that your consent is a valid basis for collecting personal information about you. If you do not meet the minimum age requirement, your parent or guardian must consent in order for us to process your information and adhere to this Privacy Policy. Minors who lack such consent cannot use CanadaProcess services. CanadaProcess reserves the right to request information and proof regarding your age.
- Use of Personal Information
We use your data for legitimate business purposes, including:
- Processing orders and inquiries
- Improving our website and services
- Enhancing our customer service
- Providing you with the requested services and/or products
- Resolving disputes, collecting fees, and troubleshooting problems
- Conducting market research surveys
- Providing you with information about the products and services that we offer
You may stop the delivery of marketing emails by following the instructions accompanying a particular communication or by contacting us at canadaprocess.org
All information about users that CanadaProcess may share with business partners and other third parties is provided in aggregate form so that no individual user is identified. If you prefer not to receive online marketing information from third-party companies, please contact our Privacy Officer by email at canadaprocess.org
CanadaProcess sends messages to its subscribers via email regarding its products, new services, improvements, notice of scheduled services, etc. Our subscribers may opt out of receiving this information by suspending their subscription with us.
CanadaProcess does not provide an archiving service. CanadaProcess agrees only that it will not intentionally delete any Customer Data from any Service prior to termination of the Customer’s applicable Subscription Term. CanadaProcess expressly disclaims all other obligations with respect to storage.
Note: all calls may be recorded for data analysis and quality control.
- Use of “Cookies”
CanadaProcess uses “cookie” files. The files monitor your activity when you visit our website. We do this in order to improve your website user experience and offer you services that may interest you, suggested by the data that is collected from this cookie file. There may be times when our company permits the installation of cookie files on your device (either on a temporary basis or permanently) by third parties which are related to their websites, services, and/or products. You can set your Internet browser preferences to a cookie-rejecting mode, but be advised that the service may not function properly.
- Sharing Personal Data with Third Parties
CanadaProcess will share personal information about you with other associated companies that comprise the corporate family that CanadaProcess is a part of, in order to achieve the goals of the client and CanadaProcess. CanadaProcess will also share your personal information with necessary third parties such as those listed below:
- RCICs, lawyers, immigration consultants, business consultants, and additional third parties in order to facilitate the process of obtaining an immigration visa;
- Third parties providing services or supplies that help our company to provide you with the services requested (for example, accountants, IT services, legal advisers, payment processing services, etc.);
- Government officials as required in order to satisfy legal requirements;
- Any third parties who are our company’s business partners in providing additional services if you indicate an interest in such services.
- Personal Data Used for Marketing
CanadaProcess considers the needs and personal preferences of its customers with a goal of providing them with information and products to enhance the experience. CanadaProcess analyzes their personal information so that we can make the client offers that you may find personally relevant. To the extent that you agree to be sent marketing offers from CanadaProcess, our company can refine its offers made to you by using the conclusions drawn from these analyses of your data.
You may request at any time and without cost that CanadaProcess not use your personal information for direct marketing purposes, by sending an email with the subject line “Unsubscribe” to canadaprocess.org
- Length of Time We Retain Your Personal Information
We are dealing with governmental programs, for which the requirements change from time to time. Your details will be saved in our systems using advanced security encryption for as long as necessary in order for our company to provide you with our services unless otherwise instructed by you in writing in accordance with the GDPR regulations. In general, after a 5-year period, information is reviewed and either stored longer if required or deleted.
- Access to Data and Contact Info
You may request a correction to or a copy of the personal information we hold about you by contacting the Privacy Officer at canadaprocess.org.
You have the option to delete your personal information completely from our system. This personal data delete option will be filled upon a specific client’s request, subject to governmental and other legal obligations to retain information.